Time Commitment: 3 Hour Shifts
- 7:30AM till 10:30AM
- 10:30AM till 1:30PM
- 1:30PM till 4:30PM
Role and Responsibilities:
The Senior Greeter assists with VIP greeting and enhanced security procedures to ensure that only accredited and approved guests, faculty and staff are using the Royal Bank Cinema or Backstage Entrances to the Chan Centre. Protocol, Ceremonies & Events will provide access to an excel list of all approved to enter. The Senior Greeter is responsible for greeting and verifying all those who enter by checking the list and adding in the ceremony # that corresponds to their participation/entry.
If an individual does not appear on the list, the Senior Greeter will need to be familiar with UBC and external applications such as the UBC Directory and Workday to determine whether a participant should be using the Royal Bank Cinema entrance or re-directed to another entrance of the Chan Centre.
If a guest is not on the list or in the wrong location, the Senior Greeter will have to exercise their best judgment whether to allow them entry, inform the stationed security guard to determine next steps, or when it is appropriate to escalate to Protocol, Ceremonies & Events staff for further review. Oftentimes graduating students’ family/friends mistake the Royal Bank Cinema entrance for the main entrance to the Chan Centre.
Role Requirements:
This role is ideal for UBC staff/faculty who have been with the university for more than one year and have experience working with faculty and senior administration. They will be comfortable approaching guests and participants to verify ID in a tactful manner, and can exercise good judgment during busy periods.
Additional Responsibilities
This role will also be the first face of graduation to guests of the Chancellor’s Procession, Faculty Procession and guests who may need to be redirected, and may be called upon to answer other questions about graduation.
Guests using Royal Bank Cinema Entrance:
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- Congregation Volunteers
- Staff from the Chan Centre, Enrolment Services, Bookstore, and Protocol, Ceremonies & Events
- Faculty Procession Members
- Chancellor’s Procession Members
- Vendors/Contractors
- Members of the UBC Band
Chan Centre Check-In:
Please check-in for your shift at the Volunteer Check-in Desk at the Royal Bank Cinema Entrance to the Chan Centre for your volunteer badge and to receive any updates.
At the end of your shift, please check out at the Volunteer Desk. Thank you!